What information do we collect?
We collect information when you register, place a request, buy a service, respond to a survey or complete a form. Depending on what you are doing, you may be asked for your name, email address or phone number. You can browse the site without giving us any of this.
How do we protect your information?
Sensitive payment details are handled by our payment processor and are not stored on our servers after a transaction completes. Access to your account is protected by token-based sessions, a wallet PIN on money movements, and optional two-factor authentication.
Do we share information with third parties?
We do not sell or trade your personally identifiable information. It may be shared with the providers who help us operate the site and deliver the service, and those providers are required to keep it confidential. We may also disclose information where we believe it is necessary to comply with the law, enforce our site policies, or protect the rights, property or safety of others.
Children's privacy
In line with COPPA, we do not knowingly collect information from anyone under 13. Our site, products and services are directed at people aged 13 and over.
How long do we keep your information?
While your account is open we keep the information we hold about you. If you delete your account or withdraw your consent, we remove it, subject to the record-keeping periods that applicable laws and regulations require of us.
Changes to this policy
If we change this policy, the updated version will be posted on this page with a new date at the top.